Meta updated a note on this At the top of its Quest help site All that is to say, a “software update issue” is disrupting the Quest 2, Quest 3, and Quest 3S headsets. The company writes that while “most” people can now use their headsets normally, it is “actively working on resolving the issue for all users.”
Meta is now saying it's working on a solution “for all users”, which could be good news for Quest 2 and 3 Owners who have reported Meta would not repair or replace their headsets because they were out of warranty. Some? reddit users Tell The company has emailed a confirmation that they are getting service out of warranty for this issue, and a Meta Support Forum Community Manager wrote in an update Yesterday Meta's customer support “should now have new directions on how to support users.”
meta Posted on December 6 That there were software update issues affecting “some new Quest 3S devices”, but it was not mentioned at that time or in the older version of the new support site message whether the Quest 2 or 3 headsets were involved or which software version. uploadvr informed This week. The company announced this on December 9 Is releasing its latest updateMeta Quest v71 is adding features such as a modified virtual desktop display connection method and keyboard passthrough support in the virtual environment.