Customers of Multiple Banks Have Reported Problems Banking Online, as they struggle to access services on payday for the second month running.
The Problems Came Two Days after MPS was due to receive details of how it failures have affected banks over the past two years.
At the end of January, customers of barclays bank was left Unable to access app and online banking services Following a major it outage that laden three days.
The latest problems, yet again on payday, have hit lloyds bank, nationwide, TSB and halifax, according to outage Monitoring Organization downdetector,
One Senior Banking It Professional, Who Asked To Remain Anonymous, Said That If a Number of Banks Experience Problems at the Same Time Time It Points to A Relating Factor.
“If it's lots of banks, it makes me think there's a common denominator like they using a supplier or software that's shared by multiple banks, because it would be coincidental for the themes To go down on the same day, “He said.
Further pointing to a potential problem with external it, he added that in his experience, banks try to avoid making it changes at the end of the month.
“End of the month is normally a time banks Avoid Making Changes,” He Said. “For example, finance departments inside the banks do not like the risk of chaos at an unprecedented end of the month trust they're maanth-end accounting and do't't't't goldnaology problems.”
In contrast, He said the problems at barclays pointed to something related to an internal change.
The Problems come just days after a deadline
The questions set by mps for barclays include the latest outage and how it affected customers, as well as how the bank intended to prevent success is a failure from happy.
The other eight bank bosses were asked to provide an overview of the number of instals and amount of time in total services have ben unavailable to customers due to its failure over the passes, how many Customers have been affected, the amount of compensation that has been paid to their customers, and a description of the reason for the failures. You can Read the letters to the bank ceos here,
Following the barclay's problems, treasury committee chair meg hillier, mp said: “When a bank's it system goes down, it can be a real problem for out Certain services so they can buy food or pay bills. For it to happy at a major bank such as barclays at such a crucial time of year of year is either bad luck or bad planning. Eather way, it's important to learn what has been happy and what will be done about it. “
She added that the Closure of High Street Branches In favor of online banking means bank crazes hit customers harder. “The rapidly declining number of high street bank branchs makes the impact of it outages even more painful; That's why I've decides to write to some of our biggest banks and building societies, “said Hillier.