India's hexaware has expanded its uk presence through a new office in London's canary wharf, as part of an expansion plan that will see it bid for uk public sector business.
The it services firm said it suppliers that currently dominate the public sector are in its sights as uk government departments and public sector bodies bodies from
This, Combined with Struggles Facted by Traditional Public Sector IT Suppliers Like Fujitsu, Creates An Opportunity for Suppliers Outside the Traditional Cohort.
Indian Heritage Suppliers Such as Hexaware Have to Date Struggled to Win Significant Public Sector Business in the Uk. Since Indian It Service Providers Started Winning Significant Business at the Turn of the century, there have been ben fears over Over outsourcing public sector work to it suppliers based in India. The perception was that confidential data would not be safe, and there was also concerns that jobs in the uk would be moved to India.
But like its giant Indian Counterpart, Tata Consultancy Services (TCS), Hexaware Now SEES The UK Public Sector as an Opportunity to Grow.
TCS, India's biggest it service provider, confirmed this last year. Speaking to Computer Weekly then About TCS's UK Public Sector Plans, Amit Kapur, Its UK Country Head, said there was “Potential, Point and Action” with “Good Engagement”.
Range of clients
TCS Alredy Provides Services to the Department of Work and Pensions, Public Sector Organization Pension Provider Nest, The Department for Education, The BBC and CARDIF CITY COUNCIL GOWCAL GOWCAL GOWCAL GOWCAL GOVENMENT.
Infosys and wipro are other examples of Indian heritage suppliers seeking public sector options in the uk.
Hexaware's Uk Customers Today Include Yorkshire Water, Insurance Company Liverpool Victoria and Lloyds Banking Group, But only about 5% of its Overall Uk Busines is with Busines is with the book BUSISS SACTOR Organisations.
Speaking to Computer Weekly on the Announcement of a New Office in Canary Wharf, Amrinder Singh, Head of Emea and Apac Operations at Hexaware, said the company is still in the “Discovery Phase” in Relations to UK PUBLIC sector work.
But when asked Whether the UK Public Sector is more open to Indian suppliers, He said: “This is a trend we are seen in the market, Absolute, that they are, and for a variety of reasons.
“We feel that need for efficiency through technology in public sector is actually quite action,” Added singh. “Also, in the past, the public sector has been overlainal on some large players.
Fujitsu, one of the UK government's biggest it supplies, is currently facing huge challenges retaining business due to its The post office scandalSingh sees this and the struggles of other suppliers as an opportunity.
Like with tcs, the addition of public sector work will mean hexaware's uk workforce will increase. Out of Its Global Staff Count of About 30,000, only 650 are currently in the uk.
But the supplier's workforce will look far different by 2030 if its self-primesed target to have hal half of all work delivered by artificial intelligence (Ai) Workers is reacted. “One of the Vision Statements that we have been that by 2030 we want near 50% of our work to be delivered and revonsue to be generated through digital labore, not just just human labore,” Singh Told Computter Vaik
This does not mean the human workforce will be smaller, with the growth of the company meaning more
Humans will also be trained to ensure they can get the best out of ai, with almost the entrere human workforce to be trained and certified in the technology. “We said that there is no future for single-skilled people,” He said. “Unless you are multi-skilled with domain undersrstanding, as well as understanding how to use ai and technology, you will not not survive.”
Hexaware has provided what singh described as a “playground” for staff to experience with ai. Known as bottom-up disruption, The Initiative Will Tap Staff Domain Experience and Give Them Freedom To “Identify Areas in which they would like building automation and ai to our customers”.
“Every employee is given a mandate to identify certain area in which they would like to work on commissions if they have great ideas,” said Singh. “There are some hackathons and staff get a fast-track career path where they can also be part of our innovation team, not just delivery team.”