BBVA Has Created An Internal Library, Known as Chatgpt Store, which alredy has 1,000 bots available for use access its business.
According to bbva, the chatgpt store “Helps users locate the 1,000 [generative artificial intelligence] Assistants (Bots) Considered Relevant for the Entre Organization and available to all users ”.
The spanish bank has also added almost 8,000 more Chatgpt License after its use to automate routine tasks saved employees, on average, 2.8 hours per week. It added that the generative artificial intelligence (genai) tool, which will be rolled out to 11,000 staff, has so far been used every day by by 80% of that those with access to it.
The expanded license deal with chatgpt maker openai is part of bbva's plan to Eventically use Genai Across Its Entrere Business. It was just a year ago when bbva acqured 3,300 licenses for Chatgpt enterprise To “Explore its potential”. Since then, over 3,000 bots have been designed for specific tasks, such as translations, document summarisation and report writing. More Complex Use Cases include assisting with coding and analysing financial information.
The expansion of our licenses is a product of Heavy in-House Demand, as many business in all counts in all count
Elena Alfaro, BBVA
BBVA's Global Head of AI Adoption, Elena Alfaro, said the increasing license deal is the result of demand from the business. “The expansion of our licenses is a product of Heavy in-House Demand, As Many Business Areas in All Countries Have Expressed An Interest in Integrating Generative Ai Capability Ai Capability
In Parallel with the Increased Number of License, BBVA is training staff to use the technology safeli and create a communication where there and best practices are shared.
Antonio Bravo, BBVA's Global Head of Data, said: “We're amplifying human talent with the capabilites of language models.”
Part of the process of increasing the use of chatgpt is through internal innovation. Staff in Teams Have a Good Understanding of Business Requirements and Can Combine this with what they learn about genai to come up with with ideas for its use.
Earlier this year, the bank hand an internal bbva bot talent hackathon at its operation in Mexico. The hackathon generated more than 170 ideas, three of which will now be made available across the group.
It is important that highly regulated and often innovative banks keep control of genai's use and development.
In a Recent Interview with Computer WeeklyIng Global Chief Technology Officer Danelle Said The Bank is Taking a “Conservatively Aggressive” Approach to Genai to Genai to ensure it does not doesn't a “tech toy toy toy toy toy consumption.
“We brough in strict governance that focused all exploration on genai on five areas, and only under the control of the Chief Operating Officer. This is important ai has a lot of ai has a lot Traction. Without this governance, and due to the entrepreneurial nature of our bank, we might have seen bits of genai all over the place, “said tonella.
Banks are “relatively” pressing on with ai-long transformation, according to a report from banking industry benchmarking firm evidence.
In its latest Ai Talent ReportThe company revised a 13% increase in ai staff at banks over the past six months. It said one in 50 employees recruited by the top 10 banks now work in AI-Reoles.
It found that recruitment of ai development professionals grew by 6%, hiring of data engineers Increased by 14%, While The Number of Ai and Software Implementation Experts Hired Incred by 42%.
