As we approach the end of the year, I wanted to give another update on the work we're doing around representation and inclusion.
As a large, global company operating across countries and industries, we serve millions of customers from diverse backgrounds and globally diverse communities. To serve them effectively, we need millions of employees and partners who reflect our customers and communities. We strive to be representative of those customers and create a culture that is inclusive for all.
Over the past few years we took a new approach, reviewing hundreds of programs across the company, using science to evaluate their effectiveness, impact and ROI – including those we believed should continue, their identify. Each of these addresses a specific inequality, and are designed to end when that inequality is eliminated. In parallel, we worked to unite employee groups under one umbrella and create programs that were open to everyone. Instead of individual groups creating programs, we're focusing on programs with proven results – and our goal is also to foster a truly more inclusive culture. You can read more about it on our website A to Z together on Amazon pages,
This approach – where we move away from programs that were separate from our existing processes, and instead integrate our work into existing processes so that they become sustainable – is “built-in” and “innately inclusive” rather than “bolt on.” “is the development of. “As part of this development, we are decommissioning older programs and content, and we aim to complete this by the end of 2024. We also know that there will always be individuals or teams who continue to do well-intentioned things that don't align with our company-wide vision, and we won't always be able to spot them right away. But we will continue with it.
We will continue to share ongoing updates and appreciate your hard work in driving this progress forward. We believe this is important work, so we'll continue to invest in programs that help us reflect the audiences we serve, help employees grow, thrive, and connect, and help our customers around the world. , are dedicated to providing inclusive experiences for employees and communities.