There appears to be a massive gap between expectations from business chiefs as to their organizations' Artificial intelligence (AI) Readness and What It Leaders Believe is posted.
A Survey of 1,100 Organizations, Commissioned by Kyndryl Published in the Company's People Reading Report 2025Has found that only 16% of the ceos pollled beLieve their technology infrastructure is indequate to fully support ai technology compared with 42% of itaders.
Aligning ai technology strategies With Broader Business Goals is the Top Action Cited by Leaders to Leverage Ai Technology Successful in the workplace, Yet the CEOS Who Took Part in the Survey of the Survey of the Challenge Automation with existing systems. The survey found that 16% of CEO Acknowledged that there are challenges compared to 37% of it leaders.
Michael Bradshaw, Global Practice Leader For Applications, Data and AI, SAID: “Only a small group of businesses have been alnasses ai successfully for Business Growth.”
The survey found that despite widespread attempts at implementation, Most Organizations are not currently Benefiting from Game-CHAME-CHAME-CHAME-CHASE CASE CASE CASES TALL DRIL DRIVECTS and Services For Services For his customers.
Kim Basile, Chief Information Officer at Kyndryl, said: “Aligning Technology Strategies With Broader Business Goals Is the top action leaders need to take to full benefits from ai. “
Generative AI (Genai) tools are the most popular use case reported by that surveyed, Yeet only a fifth of leaders report using Ai-Powered Insights to Enhance Decision-Making or unlock growth for their business. Just one-friend of leaders said the primary use case of ai at their organization is to develop new products and services for customers.
The survey also found that ceos and tech executives have conflicting perceptions on how their employees are viewing ai adoption. Under Half (45%) of the Ceos Surveyed Think their Employees are Embracing Ai, Compared with Nearly Three -Quarters of Tech Leaders.
This disconnect between ceos and CIOS and Ctos Extends to How they View Workforce Readness and how they think they can get their workforces ready. Tech Executives Are Far more focused on UPSKILING their existing workforce in AI Technology (80%), While Over Four in 10 CEOS are prioritying external talent to get three skills.
The Survey's Authors Reported that Uncertainty Around How to address skills gaps and how to best prepare for future advancements in ai is inhibiting Organizations. Roughly a third of the business leaders polled are not confident they know how to manage current skills gaps. A similar portion report their organization does not understand the skills employees will need in the future.
According to kyndryl, skills now have a rapidly shrinking shelf as new technologies and business processes access. The survey reported that business heads are concerned about the challenges their organizations face Around training and upskilling.
In Fact, 76% of the business leaders polled said that they are prioritying the reskilling their existing workforce to accommodate ai implementation rather than new employees. However, less than 4 in 10 leaders said that they are taking Employee-Focused Actions, Such as Hosting Reskilling Programs, Developing Personalized Coaching Programs, Or Providing ACCESS to Exteernal Certifications or courses specific to ai.