Gamers Nexus releases deconstructing video NZXT's defense About its Flex Gaming PC purchase and rental program. In it, host Steve Burke says the company is still misleading customers, despite adjustments made in response to his previous video, in which he program is called “A scam.”
NZXT said in his reply This week it will clarify details about its Flex program, which Gamers Nexus criticized for having specifications that sometimes changed “from day to day.” The company has appeared to update the specifications and performance numbers for its purchase builds. But Gamers Nexus reports that it's still seen issues like inconsistent FPS numbers and the FAQ shows NZXT's player for sale: The Three Prime build uses an RTX 4090 graphics card, despite its specifications saying otherwise. Are.
It seems that the FAQ entry mentioned by Burke is now gone, but at the time of this writing, there is still a question like “Which GPU is right for me?” An entry with the title exists. In which the RTX 4090 and its benefits are listed. Burke says such discrepancies are a problem for potential customers.
The fact that NZXT misrepresented their product as a 4090 even after their statement when they still had the 4080 Super… appears to be true even with NZXT not keeping up with changes to their own specifications. Could stay. If NZXT can't keep up with it… how do they expect the customer to keep up with it?
Gamers Nexus offers other criticisms of the company's rental program, including an upper limit on “unreasonable packaging” damage fees that exceed the cost of equivalent non-rental versions of PCs, manufacturer-based advertising videos that show what the company says Despite this, they exist. It had “pulled all influencer-led flex ads.” NZXT did not immediately respond to our request for comment on the new video.
Gamers Nexus said Thursday it is working on a thorough investigation, and its video today ends with Burke saying it has received “several very significant tips” from former employees and customers.