Indian Railways Launches Swarail Superapp for Ticket Booking and other integrated services

The ministry of railways on Friday launched a new superapp dubbed swarail in India. It is introduced as a one-stop for offering public-decision services such as reserved ticket booking, ordering food on training, and pnr enquiries. Currently available available for bot android and iOS platforms in beta, the swarail superapp aims to reduce app clutter and space usage usage by eliminating the need of having Muliple apps for managing railaway services.

Swarail superapp features

The swarail superapp has been Developed By the Center for Railway Information Systems (CRIS). It acts as a one-stop solution, integrating all the Indian Railways' Public Facing Apps Into a Single Platform. With the swarail superapp, users in India can book reserved, unreserved and platform tickets, enquare about parcel and freight delivery, track the train and pnr status, ORDER FOD on Trains, and Constate 'For Complaints and Queries, as per the Ministry of Railways.

At present, the Indian Railways offers different apps for ticket bookings and enquiring about train movements and schedules. However, the swarail superapp is said to be a unified platform which can be used to carry out the after the aforationed tasks directly from smartphones for Incrected Convenence. Its integration will allow it to display more information.

Citing an example, the ministry of railways highlights that pnr enquiries will also display the associateed information about the train. It offers Single Sign-On Functionality, Enabling Users to Access All Services with a Single Set of Credentials. These can be used across other Indian Railways Apps Too, Such as IRCTC Railconnect and UTS Mobile App. Further, users can also use their existing railway or uts app credentials to onboard the app. It provides multiple login options, including M-Pin and Biometric Authentication.

It is currently available in beta on bot Android and iOS Platforms and users can register their feedback for its improvement. The swarail superapp will be released publicly after a thorough evaluation by the ministry of railway.