Starbucks said Monday that a ransomware attack on a third-party software provider is hindering its ability to track baristas' hours and manage their pay.
The Nov. 21 cyberattack targeted Blue Yonder, a maker of supply-chain management software that lets Starbucks employees view and manage their schedules and allows the company to keep track of their time at work.
According to Starbucks, it was one of several companies that were troubled by the earlier attack informed By Wall Street Journal.
Starbucks, whose ability to serve customers has not been affected, is working with Blue Yonder to resolve the matter. Starbucks also said it is taking steps to ensure that employees are fully compensated for working with fewer interruptions.
Meanwhile, Starbucks managers are following guidelines issued by the company to deal with the outage manually.
Blue Yonder, an independent subsidiary of Panasonic, confirmed it was hit by a ransomware attack last week and said it was working to restore all of its systems.
“We have implemented numerous defensive and forensic protocols,” the company said in a statement to CBS News.
Blue Yonder did not disclose who was behind the ransomware scheme.