Uber said it does not set ride prices based on a user's phone model, shortly after an Indian government body alleged that the ride-hailing giant and its domestic rival ola use differential pricing for and Apple.
India's Consumer Affairs Minister Pralhad Joshi said On x on Thursday that the Central Consumer Protection Agency (CCPA) Had Sent Notices to the Companies over the alleged price disparity or “differential pricing”.
An uber spokesperson told reuters, “We do not set prices based on a rider's phone manufacturer.
There have been several reports by local media and user complaints on social media that iPhone users were charged higher prisles for the same ride ride than than phones that Ran Opening Systems.
Joshi said he would direct the ccpa to be also looking into differential pricing strategies used by other sectors, including Food Delivery and Online Ticketing Portals.
Ola, Google and Apple did not respond to reuters requests for comment.
Uber is locked in a fierce battle with softbank-backed ola, rival rapido, as well as all-electric ride-hailing app blusmart in India, one of the company's biggests outside and cained states.
Joshi Last Month Termed Differential Pricing an “Unfair Trade Practice” That is a “Blatant disregard” to consumer rights.
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