Verizon settlement payments as $100 million settlement begins hitting customers' bank accounts class action lawsuit,
Eligible customers had until April 15 to claim their share of the $100 million class-action settlement that accuses customers who purchased postpaid Wireless plans charged administrative fees that the company did not advertise. Those affected were promised payments between $15 and $100.
However, on Tuesday customers reported receiving payments that were well below the settlement's minimum $15. On social media sites, including X, Verizon customers complained about the paltry sums they say the wireless provider paid them.
A customer posted a screenshot Showing she was sent a prepaid MasterCard worth $2.37 as a Verizon administrative settlement payment. Other social media users also reported receiving less than $15And much less than the $100 maximum payout.
Payments were determined based on the following formula: Each valid claimant was entitled to $15 per account, plus an additional $1 for each month they received postpaid wireless or data services from Verizon and were charged an administrative fee. Was. According to the settlement terms, the payment amount was limited to $100.
Verizon did not immediately respond to CBS MoneyWatch's inquiry into why some users were paid less than $15.
Current and former Verizon customers who purchased postpaid wireless or data service plans and were charged an “Administrative Fee” and/or “Administrative and Telco Recovery Fee” between January 1, 2016 and November 8, 2023 were eligible for compensation. , according to class-action settlement agreement,